This brochure provides inspiration, tips and links for professional communication in everyday working life.

There is a lot of (new) information that you need to remember in everyday working life. You can do this with the right note-taking technique!

Video with tips and strategies for telephoning at work that you can easily integrate into your daily work routine.

Telephoning has many advantages, but it is often challenging. That's why we recommend this short learning unit.

A telephone conversation can be divided into different categories (e.g. making small talk, expressing your opinion). Can you find the right category for each sentence?

You should always communicate politely and professionally on the telephone. You can practise this here.

Test your listening comprehension with this sample telephone conversation from everyday working life.

Test your listening comprehension with this second example of a telephone call from everyday working life.

Test your listening comprehension with this third example of a telephone call from everyday working life.

This learning unit presents 5 tips that show typical features of German pronunciation.

In this exercise, decide whether it is a short or long vowel.

Learn the difference between voiced and unvoiced sounds.

In this exercise, decide where the word accent is for each word. On the first syllable or in the middle?

Here you will find further information on sentence accents and sentence melodies.

Decide in each sentence whether the sentence melody goes up or down.

In this video, you will learn the basics of email structure and tips on what is important when writing emails.

In this short learning unit, you will learn what you need to bear in mind to ensure that your professional e-mail is effective.

Test your knowledge on the subject of"distribution lists" (To/To, CC, BCC) here. You can then apply your new knowledge in the following exercises(1, 2).

The order is not correct here. What is the correct subject line?

A suitable salutation and concluding greeting are important for the structure of an email. Here you will learn which formulations are appropriate.

Here you will find an e-mail divided into 6 sections as a word snake. Put the words back into the correct spelling.

Put the text modules and paragraphs of this e-mail in the correct order.