How do I take part in a Zoom meeting?
There is a link for each Zoom meeting, which you will receive from your lecturer or find in your Moodle course. You can also use Zoom for learning groups, student projects or tutorials. As a participant, you will receive the link from the person who sets up the Zoom meeting. You can find out how to set up a Zoom meeting in the right-hand column.
As a participant, click on the link and confirm with "Open link" when the "Start application" window opens. When using Zoom for the first time, you will first be instructed to install the Zoom app. If Zoom participation is password-protected, you will now be asked for the password - enter the password and confirm by clicking "Join the meeting". In the following window, select whether you want to join the meeting with or without a picture. As a rule, you do not need to register with Zoom to take part in a meeting.
I have already registered with Zoom, how can I register with my university account?
Log in with your university account via the URL https://hs-niederrhein.zoom.us. In other places, e.g. on the Zoom website or in the app, please select the item "Login via SSO" and enter the organizational domain "hs-niederrhein". You will then be redirected to the university's login page and can log in with your university ID. It is not possible to log in directly with your e-mail address and password.
Can I now transfer my Zoom account, which I registered with my private e-mail address, to the university e-mail address?
No, as you have to log in via the URL mentioned above, no transfer is possible.
When I click on the link, I am supposed to download a file, what do I do?
Depending on your configuration, you may need to download a file containing the Zoom app to join a Zoom meeting for the first time. Confirm the download and open the file by double-clicking on it. Then follow the steps as explained in the question above.
Where can I adjust the picture and sound?
You will find various icons at the bottom of the video window. On the left-hand side of the bar, you can switch your sound and image transmission on and off using the audio or video icon. Both icons have a small upward-pointing arrow with which you can call up further options to edit your video and audio settings.
Is it possible to chat or ask questions in writing?
Yes, in the lower icon bar you will find the "Chat" icon in the middle, which you can use to open the chat window.
The other participants can't hear me or can only hear me poorly, what can I do?
If you join a meeting and have not selected ''Always participate in audio via computer'', a prompt will appear. Click on "Test microphone and speakers on computer" to access your audio settings. If you are already in a meeting, click on the up arrow next to "Mute" to access your audio settings. You can now test the speaker and microphone in the settings. If the audio quality of your internal microphone is not sufficient, use a headset if necessary. If you cannot be heard at all, check whether your microphone is muted.
Can I take part in a meeting without installing the app?
Yes, if you click on the link provided for the Zoom meeting, you will be redirected to the Zoom website. There you will be asked to download a file, if you do not want to or cannot do this, click on the blue link "Join via your browser". Enter your surname and join the meeting.
Where can I get the desktop client? Where can I get the mobile app?
You can obtain the mobile app as usual from the Google (Play Store) or Apple app stores. You can download the desktop client for Windows, Mac and Linux here: https: //zoom.us/download
Is it possible to open a test meeting beforehand?
Yes, you can hold a test meeting at https://www.zoom.us/test. To participate in the test meeting, proceed as described in question 1. If you would like to invite other participants, click on the small exclamation mark in the top left-hand corner of the window, where you can now view and send the "Invitation link".
How do I use a virtual background?
An open exchange between lecturers and students is an advantage for successful teaching education. In digital lectures via Zoom, it is therefore often more pleasant if lecturers can also see the participants in the lecture, as their reactions and expressions can influence the course of the lecture. However, if you as a participant do not want to give an insight into your private rooms, it is advisable to use a virtual background. You can use the virtual background function to display an image as your background during a Zoom meeting. If you would like to set up a background before a meeting starts, proceed as follows: Start the Zoom application and click on "Settings" (gear icon). Then select the "Virtual background" tab and select a background. Alternatively, you can also upload your own background. If you are already in the meeting and would like to set up a virtual background later, click on the arrow pointing upwards next to "Start/end video" and then select the option "Select virtual background".
What can I do if the camera does not work or is not recognized?
Test your video before a meeting: Click on your profile picture in Zoom and then on "Settings". Then select the "Video" option. You will now see a preview of your camera and can check your settings or select a different camera if necessary. If you are already in the meeting, click on the arrow pointing upwards next to "End video" and select "Video settings". If your camera is still not working, we recommend updating to the latest version or reinstalling the application.
How do I set up a profile picture?
In the event of connection problems, it may exceptionally make sense to do without the video in order to reduce bandwidth. Alternatively, you can set up a profile picture in Zoom in these cases. You have the option of setting up a profile picture if you have created a Zoom account. To access your Zoom profile, log in to the Zoom web portal and click on "Profile". Click on "Change" under the profile picture icon to add your profile picture. You can also delete your profile picture by clicking on "Delete"
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If you have any further questionsabout using Zoom Meetings, please visit the Zoom Help Center, which provides detailed information on various topics:
https://support.zoom.us/hc/de