Counselling facilities at The Hochschule Niederrhein
The home telephone
The Heimwegtelefon offers telephone counselling for people who feel unsafe or uncomfortable on their way home. Volunteer counsellors stay on the phone until the destination is reached. Completely anonymous, free of charge and available throughout Germany. Phone: 030 / 120 741 82 Availability: Sun-Thu: 9 pm - midnight, Fri & Sat: 9 pm - 3 am
Further information: www.heimwegtelefon.net
Helpline - Violence against women
The "Violence against women" helpline is a nationwide, round-the-clock, anonymous and free counselling service for women who are affected or threatened by any form of violence, as well as for relatives, friends and specialists. It offers advice in 18 languages, barrier-free (including interpreting and sign language services, chat) and provides support in acute crises as well as guidance in the help system and referral to specialised counselling centres under the number 116 016. Further information: www.hilfetelefon.de
Help hotline - violence against men
The "Violence against men" helpline is a nationwide, anonymous and free counselling service for men who experience psychological, physical or sexualised violence - available by telephone on 0800 123 99 00 and via online counselling and chat at designated times. It offers confidential initial counselling, crisis intervention, orientation in the help system and, on request, referral to specialised agencies, psychosocial services or shelters; available Mon-Thu 8 am - 8 pm, Fri 8 am - 3 pm. Further information: www.maennerhilfetelefon.de
pro familia
pro familia offers confidential counselling on sexuality, pregnancy, relationships, LGBTQIA+ and violence for all age groups and orientations nationwide - on site, by phone (069 269207-0) or digitally. Over 100 locations strengthen self-determination incl. counselling certificates for pregnancy conflicts; www.profamilia.de
Women's advice centre Krefeld
The women's counselling centre offers women and girls aged 14 and over free, confidential counselling on psychological stress, violence, stalking, sexuality, separation and identity - on site, by phone (02151 800571) or online. Special services include trauma work, multilingual counselling, groups and prevention; Nordstr. 30, 47798 Krefeld, www.frauenberatung-krefeld.de
Women's counselling centre Mönchengladbach
The women's advice centre offers women and girls aged 16 and over free, confidential psychosocial counselling and therapy on violence (physical, sexualised, stalking), psychological stress, partnership conflicts, break-ups and identity - by telephone or on site by appointment on 02161 23237. Legal information, trauma therapy, protection support and mediation are also available; Kaldenkirchener Str. 4, 41063 Mönchengladbach, www.frauenberatungsstelle-mg.de
Studierendenwerk Düsseldorf - Social Services / Counselling
The Studierendenwerk offers students free, confidential counselling on social, personal and economic issues such as contacting authorities, insurance, finding accommodation/jobs, student finance, health and crises. Special support is available for international students, students with children, disabilities or chronic illnesses as well as referrals to other organisations; www.stw-d.de/beratung
Telephone counselling service
Nationwide, anonymous, free, round-the-clock crisis hotline for worries, fears, loneliness, relationship problems or suicidal thoughts - with trained counsellors on the phone, online or on site. Call: 0800 111 0 111 | 0800 111 0 222 | 116 123. More at www.telefonseelsorge.de
White Ring
WEISSE RING e.V. is a nationwide aid organisation for people affected by crime and offers free, confidential advice and practical support to victims, relatives and loved ones - regardless of whether a crime has been reported. The mostly volunteer, trained counsellors provide support after experiences of violence, abuse or stalking, for example, by calling 116 006 (daily 7 a.m. - 10 p.m.) and, if necessary, refer people to specialised counselling centres, lawyers or therapeutic services. More at www.weisser-ring.de
Alliance against cyberbullying e.V.:
Association based in Karlsruhe since 2011 that educates people about cyberbullying and digital violence, provides prevention and supports those affected (children, young people, adults, parents, schools) - including tips on protection, legal steps and referrals. Contact: 0721 16009-15, info(at)buendnis-gegen-cybermobbing.de,www.buendnis-gegen-cybermobbing.de
HateAid
HateAid is a non-profit organisation based in Berlin that has been supporting people whose rights have been violated in the digital space by hate comments, threats, cyberbullying or other forms of digital violence since 2018. It offers those affected free, confidential initial counselling as well as help with securing evidence, reporting and deletion requests and - if necessary - legal support, including financing legal costs. More at www.hateaid.org