Managing care facilities professionally
with the help of TOPSIM

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About the certificate course

The management of care facilities is extremely complex and presents facility managers with a wide range of challenges. In addition to comprehensive industry knowledge, in-depth business knowledge is also required. In addition, the interests of employees, residents and their relatives must be kept in mind at the same time.
This certificate course provides you with the necessary skills to face these diverse challenges in equal measure. With the help of the TOPSIM Social Management simulation game, you will playfully take on various roles within facility management and make business decisions over the course of a maximum of six game periods.
Team decisions are made on the basis of news about the care market and economic data, taking into account quality requirements as well as financial and legal framework conditions.
The game phases take place in small groups in presence at the university, online in Zoom meetings and in self-study phases. You will receive support and feedback from the experienced simulation game lecturers.

Register now for a fee
Course objectives

On successful completion of the course, you will be able to

  • Develop and formulate goals and strategies for your company and derive suitable measures or action plans from them.
  • Address challenges in a team and find solutions.
  • Consider multidisciplinary team leadership and its various aspects in the context of personnel management.
  • Recognize the impact of decisions on different areas, e.g. the impact of investment decisions on the quality of care or the impact of personnel decisions on resident satisfaction or image.
  • Understand the current status of legislation in the area of care provision in accordance with SGB XI.
  • Understand the decisions of your management or be able to make decisions yourself.
Advantages
  • Realistic simulation of the management of a nursing home using the TOPSIM Social Management simulation game, winner of the Brandon Hall Group's Gold Award in the "Best Use Of Games Or Simulation For Learning" category
  • Simulation of decisions and testing of strategies without causing real problems for employees, residents and your company in the event of wrong decisions.
  • Improve teamwork skills by making decisions as a team and taking an interdisciplinary approach.
  • Intensive exchange on practical challenges in small groups.
  • Gain knowledge and skills in the area of SGB XI.
  • Imparting extensive theoretical business management knowledge with a high level of practical relevance and thus a high level of professional usability.
  • Close supervision by two very experienced lecturers.
Target group

All professionals from the Health Care sector, in particular:

  • Managers of care facilities, managing directors, care service managers, housekeeping managers and quality officers
  • Nursing professionals and business people in the Health Care sector who aspire to a management position in care facilities
  • Social insurance specialists with a particular interest in the structure and functioning of care provision
  • Trainees in healthcare facilities
Form of teaching and learning

The realistic simulation of the management of a nursing home offers the opportunity to prepare and make decisions in small groups in the role of various functionaries. The small group work is supported by a wide range of media, keynote speeches by the lecturers and presentations of the participants' results. An online learning platform also supports the learning success.

The curriculum and further information can be found in the flyer and in the download area.

Five attendance dates:

  • Fri., 14.06.2024 Presence at The Hochschule Niederrhein
    from 9 a.m. to 5 p.m.

  • Fri, 21.06.2024 | Mon, 16.09.2024 | Sat, 28.09.2024 | Sat, 09.11.2024
    Online presence from 9 a.m. to 5 p.m., except Monday (16.09.) approx. 11 a.m. - 7 p.m.

    There are self-study units between the attendance days.

  • Registration deadline: 27.05.2024

  • Number of participants: approx. 12 people

  • Location: The Hochschule Niederrhein Krefeld South Campus on 14.06.2024.
    All other dates will take place in ONLINE format (Zoom meeting). You will need an internet-enabled PC and a headset if necessary.

  • Participation fee: 1.250 € | alumni (5% discount) 1.188 €
  • Participation requirements: University degree with at least one year of professional experience or other professionally qualifying degree with at least three years of professional experience, in each case related to healthcare or Applied Social Sciences or in the field of business administration.
  • Scope (workload): 125 h, of which 38 h attendance, 5 ECTS
  • Degree: University certificate / certificate of attendance
Register now for a fee

Three questions for the lecturers:

Why is the continuing education program "Managing care facilities professionally" currently of interest to many professionals?
In everyday working life, there is usually no time to try things out or do things differently. Absences of several days for external training courses are often not possible. Many training and continuing education courses often focus on a single topic and rarely on an overall system. The social management simulation game offers participants the opportunity to acquire and train their team and leadership skills as well as specific management skills from the care sector across different functions. At the same time, the continuing education offers the necessary flexibility for their own professional activities and personal needs thanks to a high proportion of self-study time and events via Zoom.

What are you particularly looking forward to with this university certificate course?
"This course is being offered in this format for the first time. So far, I have only played the simulation game with university members (students and staff). During the initiation phase, we worked together with external experts. Now I'm looking forward to the input and feedback from participants with different practical experience and questions." (Heike Koß-Hülsen)

And what can the participants look forward to?
"They can look forward to variety:

  • A change from everyday working life
  • Variety in learning: self-study and attendance phases, digital and in personal exchange
  • Variety in teaching education: theoretical input alternating with practical applications in the simulation
  • Variety in the lecturers: Two experienced simulation trainers with different backgrounds from the healthcare sector and university lecturers"

 

Heike Koß-Hülsen is co-developer of the Social Management simulation game, which was relaunched and digitized together with the company Topsim by the Faculty of Health Care at Hochschule Niederrhein. It even won the Gold Award in the "Best Use Of Games Or Simulation For Learning" category from the Brandon Hall Group.

 

Your lecturer

Dipl.-Ges.oec. Heike Koß-Hülsen
Teaching Education Support, Student Advice Bachelor HCM, Coordination Dual Studies HCM

Your lecturer

Prof. Dr. rer. oec. Katrin Nihalani, MBA (USA)
Economics with specialisation in health economics

Your contact person:

Ulrike Schoppmeyer
Center for continuing education Marketing | Sales